Please wait while we process your request. Load unused plain white paper into the input tray, and then try the alignment again. Modify your browser’s settings to allow Javascript to execute. Inserting the cartridges into the appropriate slots. HP encountered an error while trying to scan your product. One or more of the values entered is not permitted.

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A ‘Paper Jam’ Message Displays for HP Officejet J and J All-in-Ones | HP® Customer Support

Purchase replacement cartridges and other supplies from the HP Store or local retailers. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Verify that the print carriage can move freely Unplug h; power cable. Follow this checklist to stop these prints: Reload the All-in-One with plain paper. The h; carriage moves to the far right side of the HP All-in-One.

Touching these parts can result in clogs, ink failure, and bad electrical connections. We were unable to find any drivers for your product. Drivers may be in development so please check back h a later date or visit the product homepage.


Paper types supported Type. How does HP install software and gather data? Asia Pacific and Oceania.

HP Customer Support – Software and Driver Downloads

HP Download and Install Assistant. Please enter a Product Number to complete the request. Product models Printer model.

Do not use torn or creased paper. If the paper jam is cleared, stop troubleshooting. Product sold by third party: Software Installation in Windows Recommended.

HP Officejet J All-in-One Printer | HP® Customer Support

Aligning the cartridges ensures high quality output. Modify your browser’s settings to allow Javascript to execute. Always attempt to first remove jammed paper from the back of the All-in-One to avoid mechanical damage. Load unused plain white paper into the input tray, and then try the alignment again.

If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Javascript is disabled in this browser. This page requires Javascript. Or, view all available drivers for your product below. Align the new print cartridges. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically j5580 this m5508, to improve our products, solutions, services, and your experience as our customer.


Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it.

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HP Officejet J5508 All-in-One Printer Product Information

Check to see if the print cartridge carriage moves freely from one side of the All-in-one to the other. If the carriage moves freely, proceed to Step six: Select all Deselect all. Always access and clear paper jams through the rear door. Environmental specifications Recommended operating temperature range: