Please verify your product is powered on and connected, then try again in a few minutes. Open download list Select your operating system and version ,. HP Download and Install Assistant. HP has scanned your product but currently has no suggestions for driver updates.

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HP Photosmart B010 All In One Ink Cartridges

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Open download list Posted January 11, Following the advice of our HP Customer Support Service, I exchanged the printer for a new one earlier today, installed it and set it up according to the recommended procedure, Now, the printer doesn’t even start prinyer print, not even then test page, because it wants me “to use the SETUP cartridges”, which is pure nonsense, because I am using them anyway – they typically come with the product.

Thank you for your patience. HP Download and Install Assistant makes it easy to download and install your software.

Let HP identify any out-of-date or missing drivers and software. Solution and Diagnostic Data Collection. Please try again shortly. We were unable to find any drivers for your product. The Virtual Agent is currently unavailable.


So when you exchanged for a new printer they should have given you new setup cartridges. This tool applies to Microsoft Windows PC’s only. Tell me what you’re looking for and I can help find solutions.

Choose ‘Refresh’ to update the list. I bought the thing last Sunday, only to discover that the TouchSmart screen was not working, so I could neither scan nor copy my documents. By AtnesJanuary 11, in Hardware. And I even installed the software that came with the new product CD once again – although it was the same software for the same type of product – and still Please verify your product is powered on and connected, then try again in a few minutes.

Another thing is that the HP Solution Center also doesn’t seem to recognize my new printer; it keeps telling me that my old one, HP F series, – is disconnected – and does not notice the presence of the new one, although I have already set it as my default printer.

I don’t see my operating system.

Javascript is disabled in this browser. And they DID, that’s the point. HP encountered an error while trying to scan your product. See your browser’s documentation for specific instructions. Operating System – Windows 7, Windows 8, Windows 8. You need to be a member in order to leave a comment. Not sure which drivers to choose? What could be the cause for my printer’s strange behaviour? Drivers may be in development so please check back at a later date or visit the product homepage.


HP Photosmart All-in-One B printer – Hardware – Piriform Community Forums

We were unable to retrieve the list of drivers for your product. I bought this printer on Sunday because my F series went suddenly out of order, and I thought didn’t have the time to get it fixed because of my working deadlines: Any suggestions about how to persuade the printer that the cartridges ARE the correct ones?

Remove selected files Download photsmart.

Please make a different selection, or visit the product homepage. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?